Returns Policy

RETURNS POLICY



Products received in an unsatisfactory condition by the buyer may be returned to Art in kart up to seventh day post the delivery date in an 'as is' condition. For this the buyer must intimate unsatisfactory condition to us within 48 hours of receiving the product. Any request made post 48 hours after delivery would not be accepted. Within 7 days of return of product, we will refund the payment to the buyer and cancel the order. The unsatisfactory condition will only be covered for damaged condition/wrong item delivered. Any item purposefully damaged for the purpose of return will not be entertained. 

 

PROCESS FOR RETURNS

We have a very simple 7-days hassle-free return policy. If you wish to return any product you ordered, you can do so by emailing us on artinkartcare@gmail.com with your order number, or whatsapp us on 09953662175 to raise a request. You would need to courier back the product at the premises of ArtinKart as will be mentioned by us in your email.

 

TIME DURATION FOR RETURNS

Refunds are processed within 7 days of us receiving the product back at our premises.

 

PAYMENT MODES

For customers who had paid for the order using their credit cards/debit cards/net banking and other online prepaid modes - refunds will be directly credited to the same account used for making payments.

For customer who had paid using Cash on Delivery (COD) service, our staff will email or call you once the product is received at our premises. We will ask for your Bank Account Number, and IFSC Code. Once we receive this information, amount will be directly credited to your bank account.


GUARANTEE OF HASSLE-FREE RETURNS

We guarantee that the entire return process would be smooth, hassle-free and efficient. Instead of number of times to follow us to get your money back, just one request will be enough to initiate return process. You will be informed on every step of the process. Customer Satisfaction is our priority, and we take lot of efforts to make sure that our customers always have a seamless, smooth buying experience on Artinkart.com.